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Frequently Asked Questions
Do you Deliver? Yes. We have our own courier that delivers in the GTA Tuesdays, - Friday . We use UPS for shipping across Canada.
Can I receive my package on Saturday? No unfortunately couriers do not deliver on Saturdays. Please call our store we might be able to help !
Do you deliver outside of the GTA? Absolutely! If you are located outside the GTA, we simply need to call you with details of delivery costs.
Do you make your chocolates locally? Yes, proudly all our products are hand made.
Do you have ingredient or allergy information readily available? Please call us for nutritional information, allergy alerts and ingredients. All event products have allergy alert stickers on the product.
What forms of payment do you accept and do I need to leave a deposit to secure an order down the road? We accept Visa, MasterCard or company cheque. All orders placed require a 50% deposit and the balance can be paid either prior to delivery or upon pick up.
Is your facility nut free? No. Although some products do not contain actual nuts, they are not made in a nut-free facility and may have come into contact with nuts.
Where do I store my chocolates once I receive them? Please avoid extremely cold or hot storage. A cellar or air conditioned room is best to store your Belgian chocolate treats. In addition, avoid placing chocolates in direct sunlight as they will melt.
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